Answers to the questions that come up most
Account, privacy, features, events, safety and eligibility: the topics that come up again and again, gathered in one place.
Looking for a specific answer?
Account and profile
How do I create a profile?
You start with an email address, choose a password, then write an introduction. You can edit it as often as you like.
Can I change my email address?
Yes. The change is made in your profile settings. You are asked to confirm so that mistakes are avoided.
How do I delete my profile?
Deletion is requested from the account settings. Once confirmed, the profile and its content are no longer displayed.
Can I use the site in both languages?
Yes. The interface exists in French and English, and you list the languages you speak to guide conversations.
Privacy and visibility
Who can see my profile?
You choose whether your profile appears in search results and who can write to you. These settings can be changed at any time.
How do I keep selected photographs private?
Each photograph can be public, limited to your connections or kept to yourself. You choose photo by photo.
What do you do with my information?
Your information is used to run your profile and the exchanges it supports. The details are set out in the privacy policy.
Can I hide my profile without deleting it?
Yes. You can take it out of search results and put it back later, without losing your content.
Features
What is the Wish List for?
It lets you share an idea, a wish or an activity. Each wish can be public, limited to your connections or private.
How do the chat rooms work?
Rooms are organised by city and by interest. You can read, take part, then continue an exchange in private messages.
Is there private messaging?
Yes. A conversation can continue in private while keeping access to blocking and reporting tools.
Events and invitations
How do events work?
Events take place in public venues. You review the details, then ask to join if the activity interests you.
How do I send a private invitation?
You choose a person, an activity, a date and an area, then send the invitation. The person can accept, decline or suggest another time.
Can I leave an event once it has started?
Yes, at any time and without having to explain yourself.
Safety
How do I report concerning behaviour?
The Report button is available from every profile, conversation and room. You can attach a screenshot and block the person.
What happens when I block someone?
The person can no longer write to you or see your profile. The block can be lifted if you change your mind.
Should I worry about requests for money?
The platform processes no payments or transfers. A request for money, whatever the reason, is a warning sign to report.
What should I do before a first meeting?
Choose a public place, tell someone you trust, and keep your own means of transport.
Eligibility
Is there a minimum age?
Yes. Registration is for people 20 and over.
Do I have to live in Quebec?
The community is for people who live in Quebec or spend time there. You set your city in your profile.